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Our Returns Policy


Here at Just Earrings we want you to be completely satisfied with your purchase. You can return any Just Earrings order within 14 days of its postal date — no-questions-asked — for a refund or exchange.

If you request a refund the cost of our postage will be deducted from your refund.

Should you require an item exchanged, we will charge £2.95 to cover the return postage.


For your protection, please return the item by Royal Mail Special Delivery insuring it for the full amount as stated on your invoice.

Please send the package to:

Just Earrings c/o
Nightingales
7 Oaktree Lane
Selly Oak
Birmingham
B29 6JE

In order to protect the package against possible theft, please do not write jewellers, jewellery or any other luxury related word on the package.


Once your return is received it will be reviewed for condition and any signs of being worn. You will receive notification regarding your return or exchange within three working days. If all is satisfactory we will refund the full purchase price of the product less £2.95 (our postage costs).


The item must be returned in the same condition as it was sent. Any unauthorized, improperly packaged, or non-insured packages will be returned to sender. Items that show signs of wear will not be accepted and will be returned to the sender. Damaged goods due to customers negligence will not be accepted.

Just Earrings will not be responsible for losses or damage of return parcels.






 

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